Privacy Policy

This Privacy Policy describes how JSM Custom Remodels (“Company,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from jsmcustomremodels.com (the “Site”) or otherwise communicate with us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information from and about users of our Site, including:

Personal Information: Information that can be used to identify you, such as your name, email address, postal address, phone number, and project-specific details. We collect this when you fill out our contact form, request a quote, or otherwise communicate with us.
Payment Information: If you make a payment for our services, we may collect billing and payment card information, though this is typically handled by a secure third-party payment processor. We do not store sensitive payment card information on our servers.
Usage Data: Information about how you access and use the Site. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services, including responding to your inquiries and fulfilling project requests.
To communicate with you about your projects, appointments, and general business inquiries.
To send you marketing and promotional communications, if you have opted in to receive them.
To improve our Site and services by understanding how users interact with our content.
To detect, prevent, and address technical issues.
To comply with legal obligations and to protect our rights and the rights of others.

Sharing Your Information

We may share your information in the following situations:

With Service Providers: We may employ third-party companies and individuals such as contractors or vendors to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Your mobile phone contact information will not be shared or sold to third parties for marketing purposes.
For Legal Reasons: We may disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of JSM Custom Remodels, prevent or investigate possible wrongdoing in connection with the Site, or protect the personal safety of users of the Site or the public.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Links to Non-JSM Custom Remodels Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Social Media and Third-Party Platforms

Any interaction on social media platforms, such as Facebook, Instagram, or LinkedIn, is subject to the terms and privacy policies of those platforms. We do not have control over the data collected by these third-party sites. Your use of these platforms and any information you share is governed by their respective privacy policies.

Communications & Opting Out

We may send you marketing, promotional, or informational communications via email or text message. You may choose to stop receiving these communications by following the unsubscribe instructions provided in any email we send you, or by replying “STOP” to any text message you receive. Please note that even if you opt out of receiving marketing communications, we may still send you transactional or administrative messages related to your projects or business inquiries.

Age of Consent

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

International Users

Our Site is hosted and operated in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using our Site, you consent to this transfer of information.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You may have the right to request a copy of the personal information we hold about you.
Correction: You may have the right to request that we correct any inaccurate information.
Deletion: You may have the right to request that we delete your personal information.
Opt-Out: You may have the right to opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to withdraw consent, please contact us at:

JSM Custom Remodels

205 Hudson Street #730 New York, NY 10013

Email: info@jsmcustomremodels.com

Office: (347) 305-5961