The JSM Custom Remodeling Standard Warranty
Your home should be a sanctuary of impeccable quality. An investment in your home is an investment in the world’s most dynamic market, and the craftsmanship of your renovation should protect that value for years to come. At JSM Custom Remodels, we specialize in navigating the complexities of home renovations to deliver unparalleled results. To prove it, we back every home renovation with our exclusive 10-Year Workmanship Warranty. This is our guarantee that the quality of our work will stand the test of time, giving you a decade of confidence and peace of mind.
What Our 10-Year Warranty Covers
This warranty covers the labor and installation services performed by the JSM Custom Remodels team within the confines of your apartment. If an issue arises from a defect in our workmanship, we will provide the labor to correct it at no cost. Our coverage is tailored for the NYC apartment environment:
Custom Millwork & Cabinetry – Installation and structural integrity of all custom and stock cabinetry, built-ins, and architectural millwork.
Flooring & Tile Installation – Precision installation of hardwood, engineered flooring, and all tile work (floors, walls, and backsplashes), ensuring level surfaces and durable grout lines.
Internal Plumbing & Electrical – Workmanship related to plumbing and electrical systems installed by our team within your apartment’s walls, from the building’s point of connection (riser/panel) to your fixtures.
Wall & Ceiling Finishes – Durability of our wall prep, plastering, and flawless skim coating services.
Waterproofing – The installation of all waterproofing membranes in showers, baths, and other wet areas to protect your home from moisture damage.
Our Simple, Hassle-Free Process
Should you have a concern covered by your warranty, our process is designed for a swift and seamless resolution:
Contact Us
Notify our office to initiate a service request. We will coordinate with you, and if necessary, your building management.
We Inspect
We will schedule a convenient time to visit your apartment, inspect the issue, and provide a clear assessment.
We Make It Right
If the defect is due to our workmanship, we will schedule and perform the repair to the highest professional standard.
Our Commitment & Conditions
To ensure clarity and a successful long-term partnership in a multi-residence building, please note:
Building Infrastructure – This warranty is limited to the workmanship for systems inside your unit. It does not cover failures of building-wide infrastructure, including but not limited to, central plumbing risers, building-wide electrical systems, or the building’s common structural elements.
External Factors – Damage originating from adjacent units (e.g., leaks) or from work performed by building management or other third parties is not covered.
Manufacturer Warranties – Materials, high-end appliances, and fixtures are covered by their respective manufacturers’ warranties. We will assist in coordinating claims with suppliers.
Normal Wear & Tear – The warranty does not cover issues arising from normal wear and tear (e.g., minor settling cracks, scuffs on floors, paint touch-ups) or lack of homeowner maintenance.
Transferability – We are proud to offer a one-time transfer of this warranty to a new owner should you sell your apartment within the first five years, adding significant documented value to your property at the time of sale.